Subject: LTK1221604801739X
From: Subir Chakma <[email-masked]>
To: Raj Bhushan Singh <[email-masked]>
Date: Sun, 24 Jan 2016 23:27:15 +0530 (IST)

LTK1221604804584X- Raj 

When you responded to the customer under above ticket, did you see the customer made a formal complaint under LTK1221604801739X dated 22 Jan. 

Also, there was another ticket handled under LTK1221604800447X - handled by Karan. 

What kind of investigation are you doing on your tickets being handled? Sorry, this is not the type of service we should be providing to the customers. 

Regards, 
Subir