Subject: Re: DHL Handling Procedure
From: Gelna Genosolango <[email-masked]>
To: subir <[email-masked]>
Date: Sat, 23 Jan 2016 05:55:13 +0530 (IST)

DHL Germany 

Hi Subir sir, 

I once emailed Andrion under LTK1221604782525X and this is his reply: 

Again, dear Borderlinx Team, 

Rolf and me are not the correct contact for your requests. 

Please communicate this internally that for claims and Track and Trace request you should contact 

Our central customer desk via phone or email: email [email-masked] 

Regards, 
Gelna 

From: "subir" <[email-masked]> 
To: "Dhananjay" <[email-masked]>, "maria" <[email-masked]>, "amandeep" <[email-masked]>, "Anand Babu" <[email-masked]>, "chetan lanwani" <[email-masked]>, "Eman Sharafeldein" <[email-masked]>, "gelna" <[email-masked]>, "Jaspal singh" <[email-masked]>, "Jessica yan" <[email-masked]>, "Karan Sehgal" <[email-masked]>, "kartik" <[email-masked]>, "Ahmedkhaled Ezzeldin Mohamed" <[email-masked]>, "Mahir Lubbad" <[email-masked]>, "pankaj" <[email-masked]>, "Raj Bhushan Singh" <[email-masked]>, "Sebastian Goeller" <[email-masked]>, "Soumaya Zahiri" <[email-masked]>, "sumit" <[email-masked]>, "xin Xuejing" <[email-masked]> 
Sent: Friday, January 22, 2016 6:29:43 PM 
Subject: Re: DHL Handling Procedure 

Dear All, 

Please note the changes with point of contact for DHL Express HK (for in-transit issues) 

DHL Contacts 

DHL Express UK (Premier Customer Service Team) 
Grant Carter 
Tel: +44-844-248-0868, Ext 66610 
E-mail: [email-masked] 

DHL Express USA 
Neil STOKES 
E-mail: [email-masked] 
Tel: +1-800-345-3591 Ext 53327 
DHL Express US 

DHL Express GERMANY 
Andrea Carlon 
E-mail: [email-masked] 
Tel: + 49 180 6 345 300-3 (This is general support number. When you call them always address yourself as being from SEKO Germany). 
No direct Phone number for Andrea as yet. 

DHL Express HK (DHL Express APRO) 
Jun Poon 
E-mail: [email-masked] 

Do NOT contact [email-masked] moving forward. 

Regards