Subject: VIP players record for 8th Jan
From: Ramananda <[email-masked]>
To: Subir Bikas Chakma <[email-masked]>
Date: Fri, 8 Jan 2016 15:32:27 +0530 (IST)

Hello, 

Find below the VIP players record for 8th Jan 

- Username : anaconda8288 
- Type of query : limits exceeded 
- Action taken : helped on dep $19 and advised when'll he can dep again 
- Current status : Resolved 
- Date : 01/08/2016 

- Username : Littlegemjsy 
- Type of query : forgot password 
- Action taken : Reset 
- Current status : Resolved 
- Date : 01/08/2016 

- Username : shaya25 
- Type of query : CHasing Gamesroom bonus round in nostradamus slot as he facced issue while playing and unable to login back 
- Action taken : informed he won it 176034463 and credited $8.16 and advised to update flash player 
- Current status : Resolved 
- Date : 01/08/2016 
Username : Locustus 
- Type of query : Reporting Rebuys not working Correctly In outback Winterfest #6 (main and mini) - 33281337 
- Action taken : credited 2 x $12 Jackpot SNG tickets and 1 x $12 generic ticket as Goodwill gesture for the inconvenience 
- Current status : Resolved 
- Date : 8th Jan 2016 

Username : Blockju (POKER) 
- Type of query : Was told he missed Day 11 for 12 Days of Christmas challenge, provide the Hand ID where he completed the challenge 
- Action taken : Informed seniors on shift and Darragh has amended the starting stakes for the player, the challenge wasn't count probably because it was an action table 
- Current status : Resolved 
- Date : 01/08/2016 

Username : MintBoy 
- Type of query : want to purchase tickets with his pkr points 
- Action taken : Manually purchase tickets for the players 
- Current status : Resolved 
- Date : 01/08/2016