Subject: VIP Chats
From: "Prem kr. Goyary" <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Wed, 6 Jan 2016 07:36:19 +0530 (IST)

Username : fragletooth 
Type of query : Was asking if the RB is active since player closed account for 6 months and re-opened for poker. 
Action taken : Informed RB deal is active once account re-open. 
Current status : Resolved. 
Date : 5th Jan, 2016 
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Username : chainsawfish 
Type of query : Chasing VIP cash rewards for Poker. 
Action taken : Credited $920.00 as VIP cash rewards. 
Current status : Resolved. 
Date : 5th Jan, 2016 
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Username : Chappyski 
Type of query : Says completed all the Challenges for 12 Days of Xmas Challenges and received 8k stack and should have been 10K. 
Action taken : Pass to seniors to check. 
Current status : Pass to seniors. 
Date : 5th Jan, 2016 
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Username : 69denis 
Type of query : Was asking how to withdrawal from casino and casino account shows $0.00. 
Action taken : Informed has casino bonus amount which can not be withdrawn until he meets the requirments. 
Current status : Resolved. 
Date : 5th Jan, 2016 
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Username : Fryker 
Type of query : Chaisng the RB for Poker. 
Action taken : Asked to wait. 
Current status : Resolved. 
Date : 5th Jan, 2016 

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Regards, 

Prem Kr. Goyary