Subject: Feedback for Michael LTK111530195871317X
From: Subir Chakma <[email-masked]>
To: Emelyn Dunan <[email-masked]>, "Gaurav Joshi" <[email-masked]>, khushal <[email-masked]>, "Michael Cadnel Evrard N Matongbada" <[email-masked]>, "Prem k . Goyary" <[email-masked]>, Pritish Nandi <[email-masked]>, Rahul Kumar <[email-masked]>, "Ramananda " <[email-masked]>, Romesh Singh <[email-masked]>, "Subir Chakma" <[email-masked]>
Date: Tue, 5 Jan 2016 14:37:54 +0530 (IST)

Feedback for Michael LTK111530195871317X 

Hi, We can't process cheques in USD for UK players, it has to be in GBP. There is a document in the KB under the entry " Cheques issued in currencies" we can use to check for future reference. It's also best to advise player fast bank transfer too. 

Thanks Daniel Whittenbury 
Hi, 

We can't process cheques in USD for UK players, it has to be in GBP. There is a document in the KB under the entry " Cheques issued in currencies" we can use to check for future reference. 

It's also best to advise player fast bank transfer too. 

Thanks 

Daniel Whittenbury 

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LTK111530195872122X 

Hello, This was a very long chat, which could have been more controlled by asking all the relevant questions, in regards to the disconnection the player reported, in terms of computer being used, internet connection ...., and then request the tracert, errorlog, crashdmp, in order to find out as much as possible about the situation of his computer/ internet connection at the time of the event. This was done, and passed for investigations and possible good will gesture as the player has been experiencing quite a lots of disconnections recently. No follow up needed at this time. 

Thanks, Hierome Gautier