Subject: LTK1221604727057X
From: Jaspal singh <[email-masked]>
To: "Gelna Genosolango" <[email-masked]>
Cc: Subir Chakma <[email-masked]>
Date: Sun, 3 Jan 2016 21:50:37 +0530 (IST)

Hello Gelna, 

Please refer this ticket. Cx has missed one of the shipment for order number 2735455, and is very irate that he has to come over the chat to know the status of the shipment however this missing shipment has been delivered to wrong Cx under ticket LTK1221604731225X. Cx has to be replied via email and let him know that we are working on this and inform him about the status on this concern. But we have not informed Cx that this shipment is delivered to wrong Cx. 

Regards 
Jaspal S