Subject: VIP players record of 2.1.2015
From: Michael Cadnel Evrard N Matongbada <[email-masked]>
To: "Subir Chakma" <[email-masked]>
Cc: "Ramananda " <[email-masked]>
Date: Sat, 2 Jan 2016 22:15:36 +0530 (IST)

Hi Subir Sir, 

Find below the VIP players record of 2.1.2015 

Name :cheffie69 
Type of query : can not run casino game software on windows 10 
Action taken : asked to wait technical team feedback 
Status :resolved 
Date : 02.01.2016 

Name :KrazyCraig 
Type of query : can not opt to the Guntlet promotion because the link is not working 
Action taken : informed senior and forwared to senior Cs 
Status : escalated 
Date : 02.01.2016 

Name :NLALEXMOHNL 
Type of query : withdrawal fee 
Action taken : explained withdrawal fee 
Status :resolved 
Date : 02.01.2016 

Name :kpuzsa 
Type of query : 
Action taken : explained Weekly challenge and endurance challenge of Gundlet promotion 
Status :resolved 
Date : 02.01.2016 

Name :Thracianaz 
Type of query : can not register to 12 days freeroll and black jack 
Action taken : informed senior on shift and he is able now 
Status :resolved 
Date : 02.01.2016 

Name :Vasoulhs 
Type of query : can not register to 12 days freeroll and black jack 
Action taken : informed senior on shift and he is able now 
Status :resolved 
Date : 02.01.2016 

Name :CallingDead 
Type of query : Rakeback 
Action taken : informed about rake so far and rakeback payment 
Status :resolved 
Date : 02.01.2016