Subject: VIP player contact records
From: Ramananda <[email-masked]>
To: Subir Bikas Chakma <[email-masked]>
Date: Sat, 2 Jan 2016 15:29:56 +0530 (IST)

Hello, 

Here are the list of VIP players contact records. 

- Username : phaseone86 
- Type of query : Wants to enable Cashier 
- Action taken : enabled 
- Current status : esc to Sec 
- Date : 01/01//2016 

- Username : NLALEXMOHNL 
- Type of query : raked in dec'15 
- Action taken : informed 
- Current status : Resolved 
- Date : 01/01//2016 

- Username : chaumont 
- Type of query : didn't receive temp password ( outlook) 
- Action taken : informed we will check and get back to him 
- Current status : esc to Tech 
- Date : 01/01//2016 

- Username : bumbumbum 
- Type of query : Asking us to exchange his tickets bought from Shop 
- Action taken : Refunded PKR points instead 
- Current status : Resolved 
- Date : 01/01//2016 

- Username : ThisCharmingMan 
- Type of query : wish to remove expired cards 
- Action taken : archived 
- Current status : Resolved 
- Date : 01/01//2016 

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With Regards, 
MRSingh 

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