Subject: VIP queries on 30/12/2015
From: Rahul Kumar <[email-masked]>
To: subir <[email-masked]>
Date: Wed, 30 Dec 2015 14:18:22 +0530 (IST)

Hi sir, 

Username - bursey111 (Casino vip) 
Type of query - deposit 
Action taken - prepaid cards archived 
Current status - resolved 
Date - 30/12/2015 

Username - snappyRN (casino vip ) 
Type of query - deposit 
Action taken - prepaid cards archived 
Current status - resolved 
Date - 30/12/2015 

Username - gabster (poker vip) 
Type of query - deposit problem 
Action taken - Neteller was auto disabled, Senior enabled it , she made deposit and then it was auto disabled again. Seniors emailed sec about it 
Current status - escalated 
Date - 30/12/2015 

Username - tilhh (poker vip) 
Type of query - shop and pkr points 
Action taken - informed its closed for good, also want us to bring in the option to exchange pkr points into cash, added to spread sheet 
Current status - resolved 
Date - 30/12/2015