Subject: Re: VIP queries
From: Subir Chakma <[email-masked]>
To: Rahul Kumar <[email-masked]>
Cc: "Ramananda " <[email-masked]>
Date: Tue, 29 Dec 2015 15:56:56 +0530 (IST)

With regards to this, I just want to make sure that, customers are then informed that they can increase their deposit limits if they like to. 

From: Gaetano Antonacci 
From: Gaetano Antonacci 

From: "Rahul Kumar" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Sent: Monday, December 28, 2015 7:08:09 AM 
Subject: VIP queries 

Hi Sir, 

Username - anonymous (Poker VIP) 
Type of query - Deposit problem, reached monthly deposit limit 
Action taken - informed when he can deposit again, later on asked for GWG, denied as we already have done it on 20th December for same issue 
Current status - resolved 
Date - 27/12/2015 

Username - bursey111 (Casino VIP) 
Type of query - looking for something as GWG 
Action taken - escalated to seniors to check with casino team 
Current status - escalated 
Date - 27/12/2015 

thanks, 
Rahul