Subject: VIP records
From: Ramananda <[email-masked]>
To: Subir Bikas Chakma <[email-masked]>
Date: Mon, 28 Dec 2015 15:11:03 +0530 (IST)

Hello, 

Here are the list of VIP records for 28th Dec 2015 

Username : ljfAces (POKER) 
Type of query : reporting rebuy error on on Mapel Leaf Winterfest #10 Super Deep Stack (1R or 1A) at hand ID# 2846210533 
Action taken : told we will investigate and get back to him 
Current status : . Escalated to poker manager 
Date : 28th Dec 2015 

Username : Brahimh 
Type of query : Wants to speed up his withdrawal request 
Action taken : Informed seniors to process it 
Current status : Escalate to seniors CS 
Date : 28th Dec 2015 

Username : Mintboy 
Type of query : wants to purchase tickets with his pkr points 
Action taken : Help him credited the tickets and deducted the total pkr points cost 
Current status : .Resolved 
Date : 28th Dec 2015 

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With Regards, 
MRSingh 

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