Subject: Fwd: Basicxx Returns -IMP & URGENT
From: Subir Chakma <[email-masked]>
To: "Mohammed Babiker Alsayir" <[email-masked]>, Ahmedkhaled Ezzeldin Mohamed <[email-masked]>, "Mahir Lubbad" <[email-masked]>, Pritish Nandi <[email-masked]>, "Soumaya Zahiri" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Eman Sharafeldein" <[email-masked]>
Date: Sun, 27 Dec 2015 15:56:07 +0530 (IST)

Dear All, 

For all return request to SMSA, please find the attach form which you need to fill up and send it to SMSA. 

You need to send the attached return request form to- 

[email-masked] 
[email-masked] 

And CC 
[email-masked] 

The attached form will ask you for the customer details and pick-up address and item details. This is something you can see in customer account and reconfirm with customer. 

Also, it ask for Delivery Address- which should be Basicxx warehouse address. Please find the address below- 

Basicxx Warehouse 

Old Al-Kharj road 

Iskan-1 

Dar-al-Baida 

Riyadh -11413 

Saudi Arabia 
Basicxx Warehouse 
Old Al-Kharj road 
Iskan-1 
Dar-al-Baida 
Riyadh -11413 
Saudi Arabia 

This is a completely change of return procedure. Please understand and follow it moving forward. 

Any confusion, please shout !! 

Yousri A. Kandil Wednesday 01:39 

Dears 

Good day 

Please use this form for any returned shipment/s 

Also you can address [email-masked] & [email-masked] and to copy me in your emails to follow up from our side 

Appreciating 

Kind Regards, 

Yousri A. Kandil 

Territory Manager 

Sales - Central Region 

SMSA Express Transportation Co. Ltd. 

Riyadh, Kingdom of Saudi Arabia 

Tele: +966-11- 46 33999 Ext 237 

Mobile: +966 - 0500 592 614 

Fax: +966-11- 46 51748 

Email: [email-masked] 

From: Fawaz Saleem 
Sent: Tuesday, December 22, 2015 5:26 PM 
To: Muammar Al-Zubair Ali; Yousri A. Kandil 
Cc: Vinod Panicker; Asim Sultan 
Subject: FW: [Basicxx] Update: Contact Form 

FYI 

Regards, 

__________________________________________________________________ 

Fawaz Saleem 

Service Assurance Specialist – SDC 

Riyadh, Kingdom of Saudi Arabia 

SMSA Express Transportation Co., Ltd 

Phone : +966 (11) 2187777 Ext. 8542 

From: Meso1412 (Basicxx) [mailto: [email-masked] ] 
Sent: Tuesday, December 22, 2015 5:22 PM 
Cc: Basicxx; Majed Jumaan; Manager; Michael Felix de Silva; Fawaz Saleem 
Subject: [Basicxx] Update: Contact Form 

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    * RPI Prcess Formate.xlsx