Subject: PKR Incentives are BACK!
From: Subir Chakma <[email-masked]>
To: Emelyn Dunan <[email-masked]>, "Gaurav Joshi" <[email-masked]>, khushal <[email-masked]>, "Prem k . Goyary" <[email-masked]>, Pritish Nandi <[email-masked]>, Rahul Kumar <[email-masked]>, "Ramananda " <[email-masked]>, Romesh Singh <[email-masked]>, "Subir Chakma" <[email-masked]>
Date: Thu, 24 Dec 2015 20:08:56 +0530 (IST)

Dear All, 

We have a new PKR incentive program (only by LSM – not run by PKR). The incentives will work as follows: 

MINIMUM CSAT REQUIRED FOR INCENTIVES: 85% 

Remember – First time deposits are counted as 2 deposits, and deposits from old customers are counted as 1 deposit. High value deposits (£300 or more) are counted as 3 deposits. Anyone working the OFF PEAK SHIFT (shift with less flow – deposits will be counted as x 1.5 of actual value) 

There would be 3 Incentives every month. 

    1. Rs. 5,000 in the month: Highest number of deposits in the month 
    2. Rs. 3,500 in the month: Second highest number of deposits 
    3. Rs. 2,500 in the month: Highest CSAT, with productivity throughout the month higher than average of dedicated team. 

Any issue of indiscipline such as unsanctioned offs or any other serious complaint will disqualify that person, and the person with next highest scores will become eligible. 

The program will be ongoing untill it is stopped or canceled by the company at its sole discretion. 

This incentive program is managed by us and not by PKR so it should not be discussed with anyone outside the company . 

The incentive calculation and payment will be done as before. 

Good luck. Hope to see scores improve and everyone make more money! 

Kind regards, 

Saurabh