Subject: vip queries for 22/12/ 2015
From: Gaurav Joshi <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Wed, 23 Dec 2015 07:11:46 +0530 (IST)

Greetings Sir , 

I am giving the details of VIP Player queries below that i have received today 22/12/ 2015 on chat : -- 

1. 
Username : Zelleonline ( Platinum ) 
Type of query : player asking about withdrawal options 
Action taken : gave details 
Current Status : query resolved 
Date : 22/12/2015 

2. 
Username : Miles82 ( Platinum ) 
Type of query : player asking for winterfest #5 100 NHLE 
Action taken : told him it has been crashed payouts due will be calculated within 72 hours . 
Current Status : query resolved 
Date : 22/12/2015 

3. 
Username : AcesMikeGrenwd ( diamond ) 
Type of query : player asking for depositors free roll 
Action taken : informed deposior free roll crashed and pay outs in 72 hours 
Current Status : query resolved 
Date : 22/12/2015 

4. 
Username : HarryBawwls ( Platinum ) 
Type of query : player chasing cash out request 
Action taken : seniors have emailed sec team for speeding up the process. 
Current Status : query resolved 
Date : 22/12/2015 

Regards 
Gaurav Joshi