Subject: Re: GE Abandoned chat
From: Ashish Dabral <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Chetan Lalwani <[email-masked]>, Surajit Bhadra <[email-masked]>, "Hari Kishore . Prasad" <[email-masked]>, Akash Tyagi <[email-masked]>, deeksha <[email-masked]>, subir <[email-masked]>, "Musahib M. Khan" <[email-masked]>
Date: Sat, 19 Dec 2015 10:06:41 +0530 (IST)

Hello Sir, 

There is no way through which I can check the exact time of the chat.All I can make out is that this particular chat is between 9:30PM to 10:30PM (Indian Time). 
The time which you are able to see (9:00PM-10:00PM) is Asia/Karachi time. 

Regards, 
Ashish Dabral 

From: "Pritish Nandi" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Cc: "Chetan Lalwani" <[email-masked]>, "Surajit Bhadra" <[email-masked]>, "Hari Kishore . Prasad" <[email-masked]>, "Akash Tyagi" <[email-masked]>, "deeksha" <[email-masked]>, "subir" <[email-masked]>, "Musahib M. Khan" <[email-masked]> 
Sent: Friday, December 18, 2015 9:51:13 PM 
Subject: Re: GE Abandoned chat 

Hi Ashish, 

Thank you for sharing the report. 

Can we have the exact time for the abandoned as we start our shift from 10pm onward and this abandoned seems to be between 9.00pm-10.00pm. 

Regards, 
Pritish 

From: "ashish dabral" <[email-masked]> 
To: "Chetan Lalwani" <[email-masked]>, "Surajit Bhadra" <[email-masked]>, "Pritish Nandi" <[email-masked]>, "Hari Kishore. Prasad" <[email-masked]>, "Akash Tyagi" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]> 
Sent: Friday, December 18, 2015 2:08:47 PM 
Subject: GE Abandoned chat 

Hi All, 

There has been 1 Abandoned chat in GE on dated 17 /12/2015 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availblity 
GE 	9:00 PM 	1 	00:00:30 	Chetan,Surajit OR Surajit,Pritish,Hari,Akash 
Total 		1 		

Regards 
Ashish Dabral