Subject: Records of VIP queries
From: Romesh Singh <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Fri, 18 Dec 2015 23:59:21 +0530 (IST)

Hi subir Sir 

pls forward below details to Gaetano : 

- Username : zzDMzz 
- Type of query : Asking about W/D fee and bonus code 
- Action taken : Explained and offered 100CS 
- Current status : Resolved 
- Date : 12/17/2015 

- Username : TheOwnerz 
- Type of query : Asking are Romanian players no longer allowed to play in PKR 
- Action taken : Informed 
- Current status : Resolved 
- Date : 12/17/2015 

- Username : RavenBlue 
- Type of query : Asking is there bad run bonus, bad run yesterday 
- Action taken : Informed we will review 
- Current status : Escalated to SenCS 
- Date : 12/17/2015 

- Username : MazeOnTheWater 
- Type of query : PKR points earned so far 
- Action taken : informed 
- Current status : Resolved 
- Date : 12/17/2015 

- Username : lecyberb0b 
- Type of query : Saying that all the emails he received are blank 
- Action taken : asking waht device he's using to view the email 
- Current status : waiting his response to start investigation 
- Date : 12/17/2015 

Thanks 
Romesh