Subject: Vip Queries for 16/12/ 2015
From: Gaurav Joshi <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Thu, 17 Dec 2015 07:20:40 +0530 (IST)

Greetings Sir , 

I am giving the details of VIP Player queries below that i have received today 16/12/ 2015 on chat : -- 

1. 
Username : hstefans ( PKR Casino VIP ) 
Type of query : Account suspended as invalid Id . 
Action taken : Requested for New Id and Proof of address . 
Current Status : Query Resolved 
Date : 16/12/2015 

2. 
Username : CrzyCanuck ( PKR Casino VIP ) 
Type of query : player chasing withdrawal . 
Action taken : Advised to wait also informed senior team to ask sec for speeding up the process . 
Current Status : withdrawal under process 
Date : 16/12/2015 

3. 
Username : Geolendur ( Platinum ) 
Type of query : Player asking if he can enter in pkr live with pkr points . 
Action taken : Gave all the details of usage of pkr points 
Current Status : Query Resolved 
Date : 16/12/2015 

4. 
Username : NoLimitNL ( Platinum ) 
Type of query : Player was asking about christmas giveaway bonus . 
Action taken : Gave all the details told him the bonus will be credited after 72 hours of ending . 
Current Status : Query Resolved 
Date : 16/12/2015 

Regards 
Gaurav Joshi