Subject: Re: LTK1221604710377X
From: Maria Carolina <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Thu, 17 Dec 2015 07:19:08 +0530 (IST)

Greetings Mr. Subir 

I did not close the case. This is not my mistake. 

From: "Subir Chakma" <[email-masked]> 
To: "Maria" <[email-masked]> 
Sent: Wednesday, December 16, 2015 6:53:58 PM 
Subject: LTK1221604710377X 

Hello Carolina, 

Could you check and advise what happened here 
I see a note in AE that you informed Cx, but there is no email in the ticket from you about the repacking, or the promotion note from L3. 

Regards