Subject: Ticket Issue
From: Subir Chakma <[email-masked]>
To: "Mahir Lubbad" <[email-masked]>, Maria Carolina <[email-masked]>, "Sumit Gogia" <[email-masked]>
Date: Sat, 12 Dec 2015 14:40:46 +0530 (IST)

Below tickets were not assigned to my queue. This is a violation of basic procedure we have. Pls ensure you abide by the rules to streamline the process. 

Mahir 
LTK1221604691314X- 
LTK1221604700377X 
LTK1221604699637X- No response given to customer, just released as pending internal. Why? 

Sumit 
LTK1221604701238X 

Carolina 
LTK1221604692220X 

Regards