Subject: Vip player Queries for 7/12/2015
From: Gaurav Joshi <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Tue, 8 Dec 2015 06:59:07 +0530 (IST)

Greetings Sir , 

I am giving the details of VIP Player queries below that i have received today 7/12/ 2015 on chat : -- 

Username : DoctorKrem ( Diamond ) 
Type of query : Players account suspended due to chip dumping . 
Action taken : Advised to wait for email from security team as the player had relied for the email today only . 
Current status: Query Resolved 
Date :7/12/2015 

Username :ColonelNMS ( Platinum ) 
Type of query : Player was asking for bonus . 
Action taken : Gave 100cs bonus code . 
Current status: Query Resolved 
Date :7/12/2015 

Username : missmolos ( Platinum ) 
Type of query : Player was facing fatal connection problem 
Action taken : Advised its because of local jurisdiction . 
Current status: Query Resolved 
Date :7/12/2015 

Username : Zeus5462 ( PKR Casino VIP ) 
Type of query : Player chasing cash out request . 
Action taken : Seniors have emailed transaction team for speeding up the process . 
Current status: Query Resolved 
Date :7/12/2015 

Regards 
Gaurav Joshi