Subject: VIP chat
From: "Prem kr. Goyary" <[email-masked]>
To: Subir Chakma <[email-masked]>
Cc: ramananda <[email-masked]>
Date: Sun, 6 Dec 2015 00:55:26 +0530 (IST)

Hi Sir, below are some of my VIP chats I had on December 5th 2015. 

Username : ectogambit 
Type of query : Chasing the withdrawal for Casino. 
Action taken : Pass to seniors to speed up. 
Current status : Resolved. 
Date : 5th Dec, 2015 
............................. 

Username : Blockju 
Type of query : Player was not happy with the withdrawal fee which we escalated to sec to review and received an update saying it will not be removed for Poker. 
Action taken : Pass to seniors so that they can check and email back player. 
Current status : Pass to seniors. 
Date : 5th Dec, 2015 

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Regards, 

Prem Kr. Goyary