Subject: Re: GE Abandoned chats
From: Chetan Lalwani <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Surajit Bhadra <[email-masked]>, Ashish Dabral <[email-masked]>, subir chakma <[email-masked]>
Date: Fri, 4 Dec 2015 16:41:13 +0530 (IST)

Hello Deeksha Ma'am, 

When chat was abandoned, I was in a washroom and had no information, how did this happen? 

Subir Sir was aware of it. 

Regards 
Chetan 

From: "Ashish Dabral" <[email-masked]> 
To: "chetan" <[email-masked]>, "Surajit Bhadra" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]> 
Sent: Friday, December 4, 2015 3:26:46 PM 
Subject: GE Abandoned chats 

Hi Both, 

There has been 2 Abandoned chats in GE on dated 03 /12/2015 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availability 

GE 	6:00 PM 	1 	00:00:43 	Chetan,Surajit 
Total 		1 		

Regards, 
Ashish Dabral