Subject: Vip Player Queries for 2/12/2015
From: Gaurav Joshi <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Thu, 3 Dec 2015 07:57:21 +0530 (IST)

Greetings Sir , 

I am giving the details of VIP Player queries below that i have received today 2/12/ 2015 on chat : -- 

1. 
Username :Deucebigalo ( Platinum ) 
Type of query : Player was asking for his bonus for leader of slots promotion . 
Action taken à for example, credited a casino bonus or whatever :Informed him bonus he has already used and free bets are ready to use in games room . 
Current status à for example, resolved or escalated or whatever : Query Resolved 
Date :2/12/2015 

2. 
Username : Onetime2199 ( Platinum ) 
Type of query : Player was asking for his reward for personalised targests . 
Action taken à for example, credited a casino bonus or whatever : Advised to wait 
Current status à for example, resolved or escalated or whatever : Query Resolved 
Date :2/12/2015 

3. 
Username : Ellie91 (Diamond ) 
Type of query : Player increased a deposit limit but was not completed yet . 
Action taken à for example, credited a casino bonus or whatever : I have told the player to wait for an hour to make $300 deposit or if he want to deposit now he can deposit $220 . 
Current status à for example, resolved or escalated or whatever : Query Resolved 
Date :2/12/2015 

4. 
Username : Elz442 ( Diamond ) 
Type of query :Player chasing his cash out request which he made on 24/11/2015 . 
Action taken à for example, credited a casino bonus or whatever : Withdrawal completed during chat . 
Current status à for example, resolved or escalated or whatever : Query Resolved 
Date :2/12/2015 

5. 
Username : cdn436 ( Pkr casino Vip ) 
Type of query : Player reported VirusG84 for chat abuse . 
Action taken à for example, credited a casino bonus or whatever : Action taken chat banned for 3 days . 
Current status à for example, resolved or escalated or whatever : Query Resolved 
Date :2/12/2015 

Regards 
Gaurav Joshi 
( Gary )