Subject: VIP players record
From: Ramananda <[email-masked]>
To: Subir Bikas Chakma <[email-masked]>
Date: Mon, 30 Nov 2015 15:59:41 +0530 (IST)

Hello, 

Here are the list of VIP players contact 

Username : queenking69 (POKER) 
Type of query : Password issue 
Action taken : Reset password for the player 
Current status : Resolved 
Date : 30th Nov, 2015 

Username : afflo27 (Casino VIP player) 
Type of query : reached weekly limits of $1000 
Action taken : Told when he can make a deposit again 
Current status : Resolved 
Date : 30th Nov, 2015 

Username : sharon1981 (POKER) 
Type of query : Wants lots of improvement at our site, espicially add-on and rebuy 
Action taken : wants sound alert for add-on period, and a reduction in rebuy tournaments 
Current status : Escalated to seniors CS 
Date : 30th Nov, 2015 

Username : Sakac123 (POKER) 
Type of query : Wants to cancel his withdrawal request 
Action taken : Advise how he can cancel it and help him cancel his withdrawal request 
Current status : Resolved 
Date : 30th Nov, 2015 

Username : NeedOfCash (POKER) 
Type of query : When can he withdraw without fees 
Action taken : Told him when he can without fees 
Current status : Resolved 
Date : 30th Nov, 2015 

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With Regards, 
MRSingh 

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