Subject: VIP records for 29th Nov
From: Ramananda <[email-masked]>
To: Subir Bikas Chakma <[email-masked]>
Date: Sun, 29 Nov 2015 16:01:07 +0530 (IST)

Hello, 

Here are the list of VIP Players record for today, 29th Nov 

Username : Whowantstowin10 (POKER) 
Type of query : Manual shop ticket purchase with PKR points 
Action taken : Purchase ticket for him 
Current status : Resolved 
Date : 29th Nov, 2015 

Username : HarryNuts (POKER) 
Type of query : Chasing B'day ticket which he receive an email but not credited 
Action taken : Told we will check with our pokerOps as last year was $20 ticket, not $20 ticket 
Current status : Escalate to senior CS 
Date : 29th Nov, 2015 

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With Regards, 
MRSingh 

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