From: Romesh Singh <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Sun, 29 Nov 2015 07:02:52 +0530 (IST)

Hi Subir Sir 

Here are the details for 'records of VIP issues" : 

Username : brutusnr1 
Type of query : Asking Reload Code - POKER 
Action taken : Offered 100CS 
Current status : Resolved 
Date : 28/11/2015 

Username : pfkur 
Type of query : Won 2nd on " Depositor Lottery - The Beast " and chasing ticket - POKER 
Action taken : advised to logout and login again and he found it 
Current status : Resolved 
Date : 28/11/2015 

Username : MintBoy 
Type of query : Deposit limit 
Action taken : informed when can he make deposit, and ddvised to wait - POKER 
Current status : Resolved 
Date : 28/11/2015 

Username : NoLimitNL 
Type of query : Exchange rate query 
Action taken : Explained about the rate difference when w/d and dep funds - POKER 
Current status : Resolved 
Date : 28/11/2015 

Username : Tobsn86 
Type of query : Casino bonus removed 
Action taken : Explained we removed both bonus and its winnings as he w/d before the wagering req is completed - CASINO 
Current status : Resolved 
Date : 28/11/2015 

Username : DaveSabine76 
Type of query : limit increase req 
Action taken : limit increased 
Current status : Resolved 
Date : 28/11/2015 

Thanks and Regards 
Romesh