Subject: VIP players review
From: Ramananda <[email-masked]>
To: Subir Bikas Chakma <[email-masked]>
Date: Sat, 28 Nov 2015 16:14:56 +0530 (IST)

Username : tombeauangus 
Type of query : Chasing w/d, still in requested status (POKER) 
Action taken : Informed we will escalate to transaction to have it process soon 
Current status : Escalated to seniors CS 
Date : 28th Nov, 2015 

Username : xxFLICKnLICKxx 
Type of query : Chasing VIP Games Room bad luck bonuses and weekly free bets (GAMES ROOM) 
Action taken : Told its likely to be done on Monday during business hours 
Current status : Resolved 
Date : 28th Nov, 2015 

Username : AITHAI28 (POKER) 
Type of query : Chasing w/d, 
Action taken : told already process from our end and should be receiving by now 
Current status : Resolved 
Date : 28th Nov, 2015 

Username : DaveSabine76 (POKER) 
Type of query : Chasing deposit limits increase 
Action taken : escalate to security to approved for him 
Current status : Escalate to secDeps 
Date : 28th Nov, 2015 

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With Regards, 
MRSingh 

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