Subject: VIP player chats on Nov 27th, 2015
From: "Prem kr. Goyary" <[email-masked]>
To: Subir Chakma <[email-masked]>
Cc: ramananda <[email-masked]>
Date: Sat, 28 Nov 2015 07:36:27 +0530 (IST)

Hi Sir, 

Below are some of my VIP chats I had today on Nov 27th, 2015. 

Username :DaveSabine76 
Type of query : When can make a deposit again in Poker 
Action taken : Informed when can make another deposit 
Current status : Resolved 
Date : 27 Nov, 2015 
............................ 

Username :Thracianaz 
Type of query : Was asking about the personal targets for poker. 
Action taken : Informed how much PKR points player has earned from Nov 15th to till day (each day) 
Current status : Resolved 
Date : 27 Nov, 2015 
........................... 

Username : aliakmonas 
Type of query : Chasing the withdarwal for Casino 
Action taken : Informed its been processed and asked to wait 
Current status : Resolved 
Date : 27 Nov, 2015 
.............................. 

Username : justfoldaight 
Type of query : Was asking for Rake in this month for Poker. Also, was asking for VIP Nov promo whic player received via email. He lost the email so not sure which promo he received. 
Action taken : Advised how much he raked so far and for promo passed to Seniors Q 
Current status : Pass to seniors Q. 
Date : 27 Nov, 2015 
............................ 

Username :AWOLL 
Type of query : Deposit limits increase request and manually ticket buy with points for Poker. 
Action taken : Esacalted to SecDepissue and credited tickets after removing points. 
Current status : Esclated to sec. 
Date : 27 Nov, 2015 
............................ 

Username : bikense 
Type of query : Chasing the poinst earned each day from Nov 15th to till date for Poker. 
Action taken : Informed all the points earned for each day 
Current status : Resolved. 
Date : 27 Nov, 2015 

-- 
Regards, 

Prem Kr. Goyary