Subject: VIP Player Queries
From: Gaurav Joshi <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Sat, 28 Nov 2015 07:05:12 +0530 (IST)

Greetings Sir , 

I am giving the details of VIP Player queries below that i have received today on chat : -- 

1. 
Username : osmarsexto (diamond player ) 
Type of query :Player was asking for Personalised PKR Points targets details 
Action taken à for example, credited a casino bonus or whatever : Gave him the date wise pkr points earned since the promotion started on 15 nov to till date. 
Current status à for example, resolved or escalated or whatever : Query resolved as the player was looking for the same . 
Date : 27/11/2015 

2. 
Username : Ellie91 (diamond player ) 
Type of query : Player wants to increase his deposit limit as we have already received the documents .Daily $ 300 / Weekly $ 1000 / monthly $ 2000 . 
Action taken à for example, credited a casino bonus or whatever : Escalated to dep issue for limit increase 
Current status à for example, resolved or escalated or whatever : Escalated to dep issue . 
Date : 27/11/2015 

3. 
Username : Demolisher14 (Platinum Player ) 
Type of query :Player was asking for pkr points earned for last 11 days 
Action taken à for example, credited a casino bonus or whatever : Gave him his pkr points earned from 15 nov to till date . 
Current status à for example, resolved or escalated or whatever : Query resolved as the player was looking for the same . 
Date : 27/11/2015 

Regards 
Gaurav Joshi 
( Gary )