Subject: Poland Registration
From: Subir Chakma <[email-masked]>
To: Maria <[email-masked]>, "Ahmed Mohd" <[email-masked]>, "Amandeep Jangra" <[email-masked]>, "Mohammed Babiker Alsayir" <[email-masked]>, Anand Babu <[email-masked]>, Chandan Singh <[email-masked]>, "Chetan Lalwani" <[email-masked]>, Farhan Ansari <[email-masked]>, "Gelna Genosolango" <[email-masked]>, "Gopal Chaudhary" <[email-masked]>, Jessica yan <[email-masked]>, "Karan Sehgal" <[email-masked]>, "Kartik p . rao" <[email-masked]>, Ahmedkhaled Ezzeldin Mohamed <[email-masked]>, "Mahir Lubbad" <[email-masked]>, "Pankaj Sh
Date: Fri, 27 Nov 2015 14:08:49 +0530 (IST)

Hello, 

We're getting customers who came through Paypal and registered an account with us. 

However, they cannot complete registration as they require BIN number of a Citibank card. 

Please advise the customer that- 

Do you have a Citibank card for yourself? (if ther customer has not confirmed already) 

If no then say- 

You have registered as a Citibank card holder, so I will need to move your account to a general registration group, wherein, you can use any credit card option. 

Please allow me 1-2 business days to get this done. Is that fine with you? 

Then escalate to L3 

Regards