Subject: Record of VIP queries_26.11.2015
From: Michael Cadnel Evrard N Matongbada <[email-masked]>
To: "Subir Chakma" <[email-masked]>
Cc: "Ramananda " <[email-masked]>
Date: Fri, 27 Nov 2015 07:11:29 +0530 (IST)

Hi Subir Sir, 

Find below the record of VIP queries got during my night shift of 26/11 to 27/11. 

Username:MintBoy 
Type of query: Chasing update for his deposit Limit increase and tickets purchase 
Action taken: advised to wait for limit incr, and credited tickets 
Current status:Resolved 

Username:Alcho 
Type of query: Chasing update for how much he has raked this month 
Action taken: informed him on how much he has raked 
Current status:Resolved 

Username:Gerard1967 
Type of query: reset password and it is not working 
Action taken: advised him to log in and log out and make sure there is no blank spaces. 
Current status:Resolved 

Thanks.