Subject: Ticket Resolved but AE request not raised
From: Mahir Lubbad <[email-masked]>
To: Subir Chakma <[email-masked]>
Cc: "Kartik p . rao" <[email-masked]>
Date: Wed, 25 Nov 2015 22:12:11 +0530 (IST)

Hello Subir 

I would like to bring this to your notice that me and Kartik came across many casses where tickets were resolved but no AE request was raised for the same. 
e.g LTK1221604644574X 

Regards 
Mahir Lubbad