Subject: Customlists alternative number
From: Gee Jay <[email-masked]>
To: philippines <[email-masked]>
Cc: akhil <[email-masked]>, febie <[email-masked]>, ariel <[email-masked]>, lesyl <[email-masked]>, josie <[email-masked]>, jade <[email-masked]>, subir <[email-masked]>
Date: Tue, 30 Oct 2012 03:23:17 +0530 (IST)

Hi everyone,

Good day!

When making notes in the backend, especially when customer provided another number to call to verify, please mention whether this is from chat or from call. Include ticket number if this is from chat, and mention if this is inbound call or outbound call with the number where we called to or received the call from.

Regards,
GJ