Subject: Parables TV - Trailers
From: Akhil P Walia <[email-masked]>
To: Ankit Abrol <[email-masked]>, Anshul Pannu <[email-masked]>, "Amar Kumar. Chaudhary" <[email-masked]>, Danish Afzal <[email-masked]>, Krishna Tiwari <[email-masked]>, Narry Bhatia <[email-masked]>, "M. ramananda Singh" <[email-masked]>, romesh singh <[email-masked]>, Rajeev kandpal <[email-masked]>, Samir Kumar <[email-masked]>
Cc: Ankit Tandon <[email-masked]>, Ashok katoch <[email-masked]>, Tushar Raina <[email-masked]>, Subir Bikas Chakma <[email-masked]>
Date: Mon, 29 Oct 2012 22:54:39 +0530 (IST)

This is not good chat. Trailers are only meant for viewing. That does not mean customers will be able to watch full movies after subscribing. 

As informed many times in the past. VOD service is not available on Parables. There is only Linear Streaming (which is known as Live Streaming) as per the program schedule on website. 

If schedule says there will be a movie, then he can else there is no way customer can request it on demand. 

The following transcript has been automatically forwarded to you. 

	
General Info 
	Chat start time 	Oct 28, 2012 7:39:08 PM EST 
	Chat end time 	Oct 28, 2012 8:01:18 PM EST 
	Duration (actual chatting time) 	00:22:09 
	Operator 	Anthony 
	
Pre-Chat Survey 
	Email Address 	[email-masked] 
	What is your name? 	linda 
	For full information see Chat Transcript Report 

Chat Transcript 
	info: Please wait for a site operator to respond. 
info: You are now chatting with 'Anthony' 
Anthony: Hi! Welcome to Parables TV! How may I assist you? 
linda: just subscribed. wanted to watch Ruth but unable to play movie. or find how to play selected movies to watch now. 
Anthony: One moment please.. 
Anthony: May I know what problem are you facing? 
linda: all i see to click on is trailers where do i click to see movie 
linda: am i on wrong page? 
Anthony: Have you created account? 
linda: yes 
Anthony: Then click on Sign in 
linda: what is log in page address 
Anthony: One moment please.. 
Anthony: https://parables.tv/login 
Anthony: Are you there? 
linda: said i need to wait for email from them 
Anthony: okay, you will get information in email so please do wait for the reply 
linda: thanks for help bye 
Anthony: Thank you for chatting. Please feel free to contact us anytime.