Subject: blx feeedback ticket- LTK1212102956884X
From: Subir Chakma <[email-masked]>
To: Subir Chakma <[email-masked]>, Subhash Kumar <[email-masked]>, rajeev kandpal <[email-masked]>, Ankit Tandon <[email-masked]>, Ashok Katoch <[email-masked]>, Tushar Raina <[email-masked]>, Akhil P Walia <[email-masked]>
Date: Sun, 21 Oct 2012 07:09:12 +0530 (IST)

Pls refer above ticket. 

Whenever a customer claim that a prepaid return label is included in the package by merchant, you MUST get it confirmed by escalating to Hub team, that there is indeed a prepaid label. 

Do not confirm or take return payment before that. Reason being most likely merchant include only a return slip (RMA label) and NOT a prepaid return label. 

Anyone still confused let me know. 

Rgds Subir