Subject: PENDING ORDERS - SecureTabs
From: Trisha Perez <[email-masked]>
To: philippines <[email-masked]>
Cc: akhil <[email-masked]>, nyle <[email-masked]>, abegail <[email-masked]>, gee <[email-masked]>
Date: Thu, 18 Oct 2012 04:37:18 +0530 (IST)

Hi Team, 

Good day. 

Please be informed that we have lots of pending orders today. 
If customer will come to chat or call us regarding the status of their orders, please provide following response below: 

"We apologize for the inconvenience caused. Please be informed that your order is still pending for payment verification. We received lots of pending orders in last few days. That's why we have backlogs on orders payment verification. We are doing our best to get this done as soon as we can." 

Moreover, customers may encounter some problems placing an order using their VISA cards. 
Please provide the response below: 

"Please be informed that we received lots of orders in last few days. We have backlogs on orders payment verification. You may encounter some difficulties in placing an order with us. However, we are doing our best to get this done as soon as possible. We would like to suggest that you try again placing an order after 24 - 48 hours" 

Please be guided. 

Thanks, 
Trisha