Subject: blx feedback ticket LTK1212102872286X
From: Subir Chakma <[email-masked]>
To: Subir Chakma <[email-masked]>, Subhash Kumar <[email-masked]>, rajeev kandpal <[email-masked]>, Ankit Tandon <[email-masked]>, Ashok Katoch <[email-masked]>, Tushar Raina <[email-masked]>, Akhil P Walia <[email-masked]>
Date: Wed, 17 Oct 2012 06:34:36 +0530 (IST)

Hi, 

Always ask for Tracking number before escalating to Hub. Customer can always contact merchant for the same. 

Exceptions are only when shipper does not issue any tracking. 

Rgds Subir