Subject: Re: SIM IMP
From: Akhil P Walia <[email-masked]>
To: Tushar Raina <[email-masked]>, Narry Bhatia <[email-masked]>, Rajeev kandpal <[email-masked]>
Cc: Ashok katoch <[email-masked]>, Ankit Tandon <[email-masked]>, Subir Bikas Chakma <[email-masked]>
Date: Tue, 16 Oct 2012 16:54:31 +0530 (IST)

See my email below. I have repeatedly asked in email and person not to invite customers in last one hr. 
They should be invited randomly every few hours spread in entire shift. 
Inspite that yesterday visitors were invited at 6:30am. 

-- 
Regards , 
a kh ! L 

----- Original Message ----- 
From: "Akhil P Walia" <[email-masked]> 
To: "Tushar Raina" <[email-masked]>, "Narry Bhatia" <[email-masked]>, "Rajeev kandpal" <[email-masked]> 
Cc: "Ashok katoch" <[email-masked]>, "Ankit Tandon" <[email-masked]>, "Subir Bikas Chakma" <[email-masked]> 
Sent: Thursday, October 4, 2012 9:19:39 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: SIM IMP 

Hi All, 

We have received a strong feedback from SIM client. 

You need to invite customers to chat every hr few visitors not all of them at the end of shift. 
Please make sure this is followed without fail. 

Also, any chat that requires escalation, please send chat transcript on Zimbra with summary. 

-- 
Regards , 
a kh ! L