Subject: WatchPhilippines.TV: Account/Billing
From: Claire Ledesma <[email-masked]>
To: Akhil <[email-masked]>
Cc: Ashok <[email-masked]>, subir <[email-masked]>, gee <[email-masked]>
Date: Tue, 16 Oct 2012 00:37:42 +0530 (IST)

Hi Sir,

Good day!

Please see escalation below.

[email-masked]
00001889

~ cs called and was very frustrated as she has been charged again with the monthly subscription that should have been cancelled and refunded back.

~ cs mentioned that Ms. Chantelle have called her from Live Asia TV and have been informed that she was already refunded but instead of refund, she is being charged again

~ Please check order  ID 10604 with paypal [email-masked] if it got renewed as it is not showing in admin

~ cs have already reported this to paypal and if it will not be resolved it will gonna be messy as per cs

Please advise.
Thanks,
Claire