Subject: WatchPhilippines.TV: Account/Billing
From: Claire Ledesma <[email-masked]>
To: Akhil <[email-masked]>
Cc: Ashok <[email-masked]>, subir <[email-masked]>, gee <[email-masked]>
Date: Mon, 15 Oct 2012 17:27:08 +0530 (IST)

Hi Sir,

Good day!

Please see escalation below.

[email-masked]
00001947

~ cs came to chat complaining that channels are no longer available on his devices

~ checked in backend, account is expired

~ as per cs, he have already been charged. Please see below email received by cs:

Amount: $12.99 USDTo: Live Asia Media LTDPayment for: GMA Pack customer will be billed 12.99 each Month.Customer service email: [email-masked] service phone: +972 035420419Automatic payment detailsAutomatic payment number: I-PTF7E5XG7K0KAmount to be paid each time: $12.99 USDBilling cycle: MonthlyPayments start: 12 Sep 2012Next payment due: 12 Nov 2012Next payment amount: $12.99 USD

~ cs paypal email is [email-masked]

Please look into this the earliest as cs is very frustrated

Thanks,
Claire