Subject: Fwd: Identify Blank Concierge Orders
From: rajeev kandpal <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Sat, 13 Oct 2012 04:57:12 +0530 (IST)

----- फ़ॉरवर्ड किया गया मैसेज ----- 
प्रेषक: "Akhil P Walia" <[email-masked]> 
To: "Ashok katoch" <[email-masked]>, "Tushar Raina" <[email-masked]>, "Subhash Kumar" <[email-masked]>, "Subir Bikas Chakma" <[email-masked]>, "Ankit Tandon" <[email-masked]>, "Rajeev kandpal" <[email-masked]>, "Abhay Kumar" <[email-masked]> 
भेजे गए: मंगलवार, 9 अक्टूबर, 2012 5:06:07 PM GMT +05:30 चेन्नई, कोलकाता, मुंबई, नई दिल्ली 
विषय: Identify Blank Concierge Orders 

Hi All, 

Concierge Orders# 42718 & 42714 

Please see above two orders. You will notice the orders are in status "Order Created". 
However, if you will open it with + button. 
You will notice that "Custom auth reference" field is blank. 
This means the credit card pre-authorization was not successful. 
In this scenario, customer will have to place an order again. 

Note: Concierge Order is placed in two stages: 
1. Customer places an order using concierge request form. This creates an order in BX admin with status "Order Created" and per-authtization. 
2. Operator palces an order and captures the amount authorized. Capture amount can be lower the authorized amount but can not be higher. 

-- 
Regards , 
a kh ! L