Subject: BACKEND @ SecureTabs
From: Trisha Perez <[email-masked]>
To: philippines <[email-masked]>
Cc: akhil <[email-masked]>, gee <[email-masked]>, nyle <[email-masked]>, abegail <[email-masked]>
Date: Thu, 11 Oct 2012 04:36:11 +0530 (IST)

Hi All, 

Good day. 

Please be informed that issues regarding incorrect email addresses shown at the UGSPay page as well as the merchant name "www.buymeds.com" that shows up at the check-out has already been forwarded to client. However, there was no confirmation or update yet coming from their end. 

Today, we encountered problems with pulling out order details from our backend. No result will show up to any orders we tried to searched. New or Old orders could not be found. 
If you will experience the same problem in your shift, please provide following response below: 

"We apologize for this inconvenience caused. As of the moment, we are having some technical maintenance and system upgrade. So, locating your order details is not possible at this time. If it is not too much to ask, kindly get back to us after 12 - 24 hours. Otherwise, we can get back to you via email with details you need to know." 

If he agreed on receiving an email update, please take note of his/her concerns and forward it to me via brosix and zimbra if possible with order id. Just like this, e.g. 

    • Order ID: 12428412570216671 
    • Email: [email-masked] 
    • Reason: Customer wanted to know whether or not his order was successfully placed. 

Should you require any further assistance, please let me know. 

Thanks, 
Trisha