Subject: Five9 Downlaod
From: Akhil P Walia <[email-masked]>
To: samir kumar <[email-masked]>, krishna tiwari <[email-masked]>, Roshan chetri <[email-masked]>, Danish Afzal <[email-masked]>, Rajeev kandpal <[email-masked]>, Nella Jemino <[email-masked]>, Claire Ledesma <[email-masked]>, Anshul Pannu <[email-masked]>, "Amar Kumar. Chaudhary" <[email-masked]>, Narry Bhatia <[email-masked]>
Cc: Ashok katoch <[email-masked]>, Subir Bikas Chakma <[email-masked]>, Ankit Tandon <[email-masked]>, Tushar Raina <[email-masked]>, Abegail Ortega <[email-masked]>, gee <[email-masked]>, nyle <[email-masked]>
Date: Wed, 10 Oct 2012 00:05:33 +0530 (IST)

Client Download Notice 

Dear Customer, 

Please note that on Wednesday, October 10, 2012 during our regular maintenance windows, your account will be upgraded to Five9 Virtual Call Center 8.0.519 . During the upgrade, the maintenance window will start at 10 PM PDT and can last up to 2 hours . 

After the maintenance window, please note that the following users will receive a client download: 

· Administrator 

· Supervisor 

· Agent 

· Integrated Application 

Important Reminder: To effectively upgrade the new agent client applications, each user's workstation must access http://www.five9.com/for_customers/login.htm for the first login. 

For questions and concerns, please contact the Five9 Customer Support Team. 

Five9 Customer Support Team 
Phone: (866) 553-1459 
International: (925) 218-2325 
Email: [email-masked] 

-- 
Regards , 
a kh ! L