Subject: Identify Blank Concierge Orders
From: Akhil P Walia <[email-masked]>
To: Ashok katoch <[email-masked]>, Tushar Raina <[email-masked]>, Subhash Kumar <[email-masked]>, Subir Bikas Chakma <[email-masked]>, Ankit Tandon <[email-masked]>, Rajeev kandpal <[email-masked]>, Abhay Kumar <[email-masked]>
Date: Tue, 9 Oct 2012 17:06:07 +0530 (IST)

Hi All, 

Concierge Orders# 42718 & 42714 

Please see above two orders. You will notice the orders are in status "Order Created". 
However, if you will open it with + button. 
You will notice that "Custom auth reference" field is blank. 
This means the credit card pre-authorization was not successful. 
In this scenario, customer will have to place an order again. 

Note: Concierge Order is placed in two stages: 
1. Customer places an order using concierge request form. This creates an order in BX admin with status "Order Created" and per-authtization. 
2. Operator palces an order and captures the amount authorized. Capture amount can be lower the authorized amount but can not be higher. 

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Regards , 
a kh ! L