Subject: LTK1212102367970X
From: Akhil P Walia <[email-masked]>
To: Ashok katoch <[email-masked]>, Tushar Raina <[email-masked]>, Subhash Kumar <[email-masked]>, Subir Bikas Chakma <[email-masked]>, Ankit Tandon <[email-masked]>, Rajeev kandpal <[email-masked]>, Abhay Kumar <[email-masked]>, Selestina Mary <[email-masked]>
Date: Wed, 3 Oct 2012 20:18:17 +0530 (IST)

From: Katerina Mousia [mailto:[email-masked]] 
Sent: Wednesday, October 03, 2012 6:42 PM 
To: Saurabh Dadu 
Subject: LTK1212102367970X 

Hello Saurabh, 

The ticket above was sent to me by Deeksha. I responded to Deeksha and escalated the ticket to Skill: BX-SG-EN-L1 with my response. 

Pratim Baruah tool the ticket and sent it back to the English queue. 

Could you please check and advise the reason why tickets are being transferred without any action taken? 

Regards, 

Katerina Mousia 

Customer Service Manager 

-- 
Regards , 
a kh ! L