Subject: Tracking USPS shipments
From: Akhil P Walia <[email-masked]>
To: Ashok katoch <[email-masked]>, Tushar Raina <[email-masked]>, Subhash Kumar <[email-masked]>, Subir Bikas Chakma <[email-masked]>, Ankit Tandon <[email-masked]>, Rajeev kandpal <[email-masked]>, Abhay Kumar <[email-masked]>, Selestina Mary <[email-masked]>
Date: Tue, 2 Oct 2012 11:45:11 +0530 (IST)

Hi All, 

Please be aware of following process on how to track USPS shipments delivered to warehouse but not updated in customer's suite. 

Customer will give you Tracking number like this: 
Shipping Carrier: USPS 
Ship Date: August 22, 2012 
Shipping Speed: Standard 
Carrier Tracking ID: 9405503699300114632080 

If you will search above tracking number in BLX Admin under Shipment Reference. No results will be found. 

This is because when a parcel is electronically scanned at warehouse to update tracking number of inbound shipment, USPS tracking number is not exactly the same what customer has. 

By handling the cases daily, we know how to locate the missing USPS shipments. 

If a parcel was delivered at Lockboune warehouse- prefix USPS tracking number with 42043137 to locate the shipment. 
If a parcel was delivered at Dayton warehouse- prefix USPS tracking number with 42045424 to locate the shipment. 

In above prefix code. 4204 is common and remaining 4 digits are actually the last 4 digits of warehouse zip code. 

Examples : 
9405503699300114632080 was delivered to Lockbourne, but Not updated in customer's suite. 
9400109699937095456559 was delivered to Dayton, but not updated in customer's suite. 

If you will directly try to trace these shipments in BLX Admin. No results will match. 
However, using the process explained below, you can easily locate the shipments. 

Apart from above, any shipment which was delivered by merchant using USPS Firstclass mail. 
The only way to locate these shipments is by its item description as Firstclass mail does not have any tracking number. 
You will notice these shipments updated in BX admin as "us mail" or 'mail" instead of shipper's reference no. 
Therefore, searching the item in unknown suite with the description for date range is suggested. 

Above info added to KB. 

-- 
Regards , 
a kh ! L 

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