Subject: ColocationAmerica
From: Akhil P Walia <[email-masked]>
To: india <[email-masked]>
Date: Sat, 29 Sep 2012 07:03:22 +0530 (IST)

Hi All, 

Please be aware we have received response from ColocationAmerica. 

We will be going live very soon at short notice. 

I will be sending Velaro login ID to agents who were trained (we will not be using LivePerson). 

Meanwhile, answers to some additional clarification questions raised during the training are attached. 
(I have also updated the Cherry internal KB with these answers, scroll down to the bottom at this link: 
http://cherryinternal.com/support/index.php?action=kb&article=41 ) 

Please note that we are into pre-sales support and lead collection. After answering the questions with info available on website and KB. You must collect the details like EMail, Phone number, Service needed, Location, best way to reach them and then email the conversation with the details on Zimbra. 

One of the Sales rep from client side will contact the customer for further follow-up. 

-- 
Regards , 
a kh ! L 

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