Subject: VODs issue
From: narry bhatia <[email-masked]>
To: Akhil P Walia <[email-masked]>
Cc: Ashok katoch <[email-masked]>, Subir Bikas Chakma <[email-masked]>, Krishna Tiwari <[email-masked]>
Date: Tue, 18 Sep 2012 04:46:59 +0530 (IST)

Hi,

We are repeatedly getting issues with the VODs.

Daily, near about 0300hrs IST all the VODs suddenly stopped working and shows ''STOPPED MEDIA''. However, VODs starts working after 2-3 hours. This is happening with all the channels.

This issue is coming on daily basis and customers are getting irritated because of that. Please escalate this concern to Tier III to check on this asap.

Regards,
Narry Bhatia