Subject: WITV: CSAT Aug 2012
From: Akhil P Walia <[email-masked]>
To: samir kumar <[email-masked]>, krishna tiwari <[email-masked]>, Roshan chetri <[email-masked]>, Danish Afzal <[email-masked]>, Rajeev kandpal <[email-masked]>, Nella Jemino <[email-masked]>, Jade Cuizon <[email-masked]>, Claire Ledesma <[email-masked]>, Anshul Pannu <[email-masked]>, "Amar Kumar. Chaudhary" <[email-masked]>, Josephine Saligumba <[email-masked]>, Narry Bhatia <[email-masked]>, Mahendra Kumar <[email-masked]>, Rahul Kumar <[email-masked]>
Cc: Ashok katoch <[email-masked]>, Subir Bikas Chakma <[email-masked]>, Ankit Tandon <[email-masked]>, Tushar Raina <[email-masked]>, Abegail Ortega <[email-masked]>, gee <[email-masked]>, nyle <[email-masked]>
Date: Tue, 4 Sep 2012 00:07:09 +0530 (IST)

Here is the CSAT for month of Aug 2012. 

	
Operator 	
Average 	
Below Average 	
Excellent 	
Poor 	
Very Good 	
Total Recorded 	
CSAT% 
	
Rajeev 	
22 	
4 	
20 	
19 	
34 	
99 	
55% 
	
Claire 	
16 	
6 	
24 	
9 	
37 	
92 	
66% 
	
Danish 	
14 	
4 	
32 	
15 	
27 	
92 	
64% 
	
Samir 	
12 	
2 	
27 	
8 	
26 	
75 	
71% 
	
Narry 	
11 	
3 	
20 	
13 	
19 	
66 	
59% 
	
Amar 	
5 	
2 	
11 	
1 	
13 	
32 	
75% 
	
Robin 	
3 	
0 	
11 	
1 	
9 	
24 	
83% 
	
Nella 	
3 	
0 	
15 	
2 	
9 	
29 	
83% 
	
Josephine 	
3 	
0 	
4 	
0 	
1 	
8 	
63% 
	
Jade 	
3 	
2 	
14 	
8 	
16 	
43 	
70% 
	
Sumit 	
0 	
0 	
1 	
0 	
0 	
1 	
100% 
	
Mahendra 	
0 	
0 	
2 	
0 	
4 	
6 	
100% 
	
Krishna 	
0 	
0 	
1 	
0 	
1 	
2 	
100% 
	
Total 	
92 	
23 	
182 	
76 	
196 	
569 	
66% 

-- 
Regards , 
a kh ! L