Subject: monthly performance report
From: Ashok Katoch <[email-masked]>
To: samir kumar <[email-masked]>, krishna tiwari <[email-masked]>, Amit Tripathi <[email-masked]>, Roshan chetri <[email-masked]>, Danish Afzal <[email-masked]>, Rajeev kandpal <[email-masked]>, Nella Jemino <[email-masked]>, Jade Cuizon <[email-masked]>, Govind Nayal <[email-masked]>, Claire Ledesma <[email-masked]>, Anshul Pannu <[email-masked]>, "Amar Kumar. Chaudhary" <[email-masked]>, Narry Bhatia <[email-masked]>, Josephine Saligumba <[email-masked]>, Mahendra Kumar <[email-masked]>, Rahul Kumar <[email-masked]>
Cc: Akhil P Walia <[email-masked]>, subir <[email-masked]>
Date: Mon, 3 Sep 2012 15:42:00 +0530 (IST)

Hi All, 

PFA the monthly performance report, there is some improvement in the our service level scores some of you needs to work hard and we expect the sales team to be in 100% service level scores. 
The concern is abandoned number of chats, the chat flow has reduced however we have failed to control the number of abandoned chats. 
There is a target of 20 sales daily, make sure we are reaching that.

Good luck all 
Best Regards 
Ashok Katoch